Here you will find answers to frequently asked questions by traders.

Main Questions

What is Digital Trading options?



An option is a derivative financial contract based on any underlying asset, such as a stock, currency pair, oil, and others.

A digital option is a special type of option designed to profit from changes in the price of such assets over a certain period of time. Depending on the conditions agreed upon by the parties to the transaction, a digital option either yields a fixed income (the difference between the income from the transaction and the price of the asset) or incurs a loss (equal to the cost of the asset). Since a digital option is purchased in advance at a fixed price, the amount of profit, as well as potential loss, is known even before the transaction is made.

Another feature of these transactions is the time limitation. Any option has its expiration time or execution time. Regardless of the degree of change in the price of the underlying asset (whether it has risen or fallen), in case of a winning option, a fixed amount is always paid out. Therefore, your risks are limited only to the amount for which the option is purchased.


What types of digital options are there?

When entering into an options transaction, it is necessary to choose an underlying asset that will be the basis of the option. Your forecast will be made specifically on this asset. Simply put, when purchasing a digital contract, you are essentially betting on the price change of the chosen underlying asset. The underlying asset is an object whose price is taken into account when entering into a transaction. The most popular products in the markets are typically used as underlying assets for digital options and can be divided into four categories:

  1. Securities (stocks of international companies),
  2. Currency pairs (EUR/USD, GBP/USD, and others),
  3. Commodities and precious metals (oil, gold, and so on),
  4. Indices (S&P 500, Dow Jones, the dollar index, and others).

There is no perfect underlying asset. The choice of asset should be made based on your knowledge, intuition, and various analytical data.

What is the essence of Digital Trading?

A Digital option is the simplest form of derivative financial instrument. To earn in the Digital options market, there is no need to predict the exact market price of the asset it might reach. The trading process boils down to one task – deciding whether the price of the asset will rise or fall by the time the contract expires. The peculiarity of such options lies in the fact that it doesn’t matter whether the price of the underlying asset changes by a hundred points or just one from the time the trade is executed until its completion. You only need to determine the direction of price movement. If your forecast is correct, you will receive a fixed income regardless of the extent of the price change.

How to learn to earn faster in the Digital options market?

To profit in the Digital options market, you only need to correctly predict the direction of movement of the price of the chosen asset (up or down). To consistently earn, it is necessary to: develop your own trading strategies where the number of correct forecasts will be maximized, and follow these strategies to diversify your risks.

Monitoring the market and studying analytical and statistical information available from various sources (Internet resources, expert opinions, and analysts’ conclusions in this field, etc.) will help in developing strategies and finding diversification options, one of which is the Company’s website.

By what means does the company pay out profits to the client in the event of a successful trade?

The company earns alongside its clients, so it’s interested in ensuring that the number of profitable trades significantly outweighs the number of losing ones. This is because the company earns a percentage of payouts from successful trading strategies chosen by the client. Additionally, the trades conducted by the client contribute to the company’s overall trading volume, which is passed on to the broker or exchange. These participants, in turn, are part of a liquidity provider network, ultimately contributing to increased market liquidity.

Can I close my account? How can I do it?

You can delete your account in the Personal Cabinet by clicking on the “Delete Account” button located at the bottom of the profile page.

What is the expiration period of a trade?

The expiration period is the time after which the trade is considered completed, and the results are automatically determined. When trading with Digital options, you choose the time of execution yourself (1 minute, 2 hours, a month, etc.).

What is a trading platform and what is it used for?

A trading platform is software that allows clients to execute transactions using available financial instruments. It also provides access to information on quotes, real-time market conditions, Company actions, etc.

What are the possible outcomes of a completed transaction?

There are three scenarios that can unfold in the Digital options market:

1. If your forecast regarding the direction of the underlying asset’s price movement is correct, you will profit.

2. If your forecast is incorrect by the time the option expires, you will incur losses limited to the cost of the asset (you can only lose the invested funds).

3. If the outcome of the transaction is neutral (the price of the underlying asset has not changed, and the option has been executed at the purchase price), you will receive back your initial investment.

Do I need to download the program to my computer or smartphone?

No, it’s not necessary. You just need to register on the Company’s website by filling out the designated form and open your personal account.

In what currency is the account opened? Can the client's account currency be changed?

By default, your trading account is opened in US dollars. However, if you prefer, you can change the account currency at any time. The available currencies can be seen on your profile page in the personal account.

Is there a minimum amount set that I can deposit when registering an account?

One of the advantages of the Company’s trading platform is the ability to start trading with a small amount. You don’t need to deposit large sums into your account for this. The minimum deposit is just 10 US dollars.

Financial Matters

What determines the size of the profit?

There are several factors that can affect your profit:

1. The liquidity of the asset you choose in the market. The more in-demand the asset is, the higher profit you can potentially make.
2. The timing of the trade. Asset liquidity can vary significantly in the morning versus during the day.
3. Brokerage company fees.
4. Market changes, such as economic events or fluctuations in financial assets.

How can I calculate the profit from a trade?

You won’t need to calculate your profit yourself. One of the features of Digital Trading is the fixed profit size from a trade, expressed as a percentage of the option’s value, regardless of how much the asset price changes. For example, if the price changes by just 1 point in your predicted direction, you’ll receive 90% of the option’s value. The same applies if the price changes by 100 points in the same direction. To determine your profit, follow these steps:
1. Choose the asset that will be the basis for your option.
2. Specify the price at which you would like to buy the option.
3. Determine the trade time.
After these steps, the platform will automatically show you the exact percentage of your profit in case of a correct forecast. Profit from a trade can be up to 98% of your investment. The profitability of a Digital option is fixed immediately upon purchase, so you shouldn’t expect any unpleasant surprises in the form of a decrease in the percentage when closing the trade. Once the trade is closed, your balance will automatically increase by the amount of this profit.

What is the minimum deposit amount?

The Company’s trading platform offers the advantage that you don’t need to deposit large sums to start trading. You can start trading with just a small amount. The minimum deposit amount is $10 USD.

How to withdraw funds from the account?

The process of withdrawing funds from your account is extremely simple and is done through your personal account. The method you chose to deposit funds is also used for withdrawing funds (see the section “How can I deposit funds?”). For example, if you deposited funds into your account via the Visa system, then withdrawals will also be processed through the Visa system. In the case of withdrawing a significant amount, the company may require verification (verification is required at the company’s discretion), so it is important to register the account in your name in order to be able to confirm your rights to it at any time.

Is there a commission for depositing or withdrawing funds from the account?

No, the company does not charge any additional fees for depositing funds or withdrawing funds. However, it should be noted that payment systems may charge their own commissions and apply their own currency conversion rates.

Do I need to deposit funds into the trading platform, and how often should I do this?

To start working with Digital Trading options, you will need to open a personal account. When making real trades, you will need to deposit funds into your account sufficient to purchase the chosen options. However, there is an option to start trading without real money by using the company’s demo account. This account is provided free of charge and is intended for familiarizing yourself with the trading platform’s functionality. With it, you can make practice trades with digital options, learn the basics of trading, try out different strategies, and assess your intuition.

How can I replenish my account?

It’s very easy to do. The procedure will take just a few minutes. Here’s what you need to do:

1. Open the transaction window and click on the green “Replenish” button located in the top right corner of the tab. You can also replenish your account through the Personal Account by clicking on the “Replenish” button in the account profile.

2. Choose your preferred method of depositing funds. The company provides various convenient methods, which are displayed in your Personal Account.

3. Specify the currency for deposit and the account currency.

4. Enter the amount you want to deposit.

5. Fill out the provided form by entering the requested payment details.

6. Make the payment.

How long does it take to withdraw funds?

Usually, fund withdrawals take between one to five days after receiving the request from the client and depend on the processing system’s workload. The company always aims to process withdrawal requests on the same day they are received from the client.

What is the minimum withdrawal amount?

The minimum withdrawal amount is $10 for most payment systems. For cryptocurrencies, this threshold starts at $50 (and may be higher for certain currencies, such as Bitcoin).

Are any documents needed to withdraw funds?

For withdrawal of funds, usually no additional documents are required. However, at the discretion of the Company, confirmation of personal data may be required using specific documents. This is usually done to prevent illegal activities, fraud, and unauthorized use of funds. The required list of documents is small, and the procedure for providing them usually does not take much time and effort.

Registration and Verification

What information is needed to register on the company's website?

To start earning on binary options, you need to open a trading account by registering on the Company’s website. The registration process is simple and takes a small amount of time. You need to fill out the registration form, providing the following information: your name in Russian, an active email address, a phone number with a code, and create a secure password to log in. After filling out the form, you will be offered various options to fund your trading account.

Can I provide someone else's (fake) information when registering on the website?

No, the client must register on the Company’s website independently, providing complete and accurate information in the registration form and keeping it up to date. If it becomes necessary to verify a client’s identity, the Company may request certain documents or invite the client to their office. If the information entered in the registration form does not match the information in the provided documents, the account may be blocked.

How can I tell if I need to verify my account?

If verification is required, you will receive a notification by email and/or SMS. It is important to note that the Company only uses the information provided by you during registration, so it is important to provide accurate and up-to-date information.

How long does the verification process take?

The processing time for requested documents will not exceed 5 (five) business days from the date of receipt by the Company.

I entered incorrect data, how can I correct it?

First, contact support through the company’s website, and then make changes to your profile.

What is an account verification?

Verification is a way to confirm the client’s personal data by providing the Company with additional documents. The verification process for the client is as simple as possible and requires a minimum list of documents. For example, the Company may request a color copy of the client’s passport’s first page with a photo, a photo of the client for identification, and proof of address registration or residence. If it is impossible to fully identify the client and confirm the information provided by them, the Company may request any additional documents. After providing electronic copies of documents, the client will need to wait for some time for the provided information to be verified.

How will I know if I have successfully completed verification?

You will be notified by email and/or SMS when the verification process of your account is complete, allowing you to start trading on the company’s platform.

We understand that you may have questions about using our platform, and our goal is to provide you with prompt and clear answers. Our FAQ is your reliable assistant, helping you find solutions quickly and making your trading experience even more comfortable.